The Senior Enterprise Account Manager at Q4 will manage client renewals, retention, and expansion, ensuring strategic partnerships with clients while leveraging product knowledge to maximize revenue growth and customer satisfaction.

As a Customer Success Manager at Q4, you will drive customer retention and satisfaction by developing strategies to maintain relationships, providing tailored training, resolving inquiries, and gathering feedback to enhance product offerings. You will monitor customer metrics and contribute to continuous improvement initiatives.

The Enterprise Account Manager will be responsible for managing renewals, retention, and expansion of business through customer engagement and relationship building. They will lead the renewals process, negotiate contracts, identify expansion opportunities, and provide insights back to the organization based on customer interactions.