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The Customer Support Associate provides high-quality customer service to M3 Global Research panel members via email and phone support. Responsibilities include investigating and resolving inquiries related to accounts and study participation, collaborating with the Operations team, managing multiple systems, and enhancing communication procedures.

The Reporting Analyst will leverage MS Office tools and E-Tabs Automation Software to assist with data visualization and report generation. Key responsibilities include communicating findings effectively and maintaining flexibility for shift work. A background in market research and knowledge of the healthcare industry is beneficial.

The VP, Strategic Accounts is responsible for growing and managing strategic accounts, meeting sales targets, developing client processes, enhancing productivity and ensuring client satisfaction. This role includes monitoring account data, supervising account operations, and supporting sales and delivery teams to increase profitability and maintain a client-centric approach.

The Account Manager will manage projects and maintain relationships across multiple client accounts, ensuring delivery of digital campaigns for healthcare clients. Responsibilities include daily client interactions, monitoring project progress, providing optimization recommendations, and managing the Veeva PromoMats approval process.

The Senior Recruitment Consultant will assist Remedium Partners in recruiting healthcare professionals, developing client relationships, and creating recruiting strategies. Responsibilities include candidate attraction, managing interviews, exceeding targets, and promoting operational excellence while nurturing team growth.

The Associate Director, Quantitative Research will oversee a Client service Team, managing project escalations and ensuring projects are completed on time and within budget. Responsibilities include coaching team members, monitoring performance metrics, and collaborating with senior management to enhance processes.

The Associate Director will lead a Client service Team, overseeing project completion and budget management, mentoring staff, and improving processes. Responsibilities include monitoring team performance, managing project escalations, developing best practices, and ensuring client satisfaction.