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Providing customer support via phone, email, and chat to enhance user experience on the platform, addressing queries, and offering consultative assistance. Developing expertise in EcoVadis platform and practices to ensure quality service. Capturing insights to bridge gaps between customer expectations and services. Additional responsibilities as needed.
The Data Management Associate - Document Annotation at EcoVadis will support the Solutions Team in improving the accuracy and quality of AI/ML models by annotating and labeling data, communicating with stakeholders, reporting issues, and contributing to process improvements.
Frontline sales position at EcoVadis, responsible for generating new business opportunities, conducting high-level discovery conversations, scheduling meetings, evangelizing sustainability, and maintaining activity levels to meet or exceed quotas. Qualifications include a 4-year degree, 1 year of relevant experience, proficiency in sales tools, and strong communication skills.
Responsible for classifying companies, responding to customer escalations, facilitating communication, assisting in process improvement projects, and ensuring adherence to defined processes. Additional responsibilities as required.
The Field Marketing Associate at EcoVadis will assist in designing and implementing field marketing events and campaigns to increase market awareness, generate demand, and grow sales in the APJ region. Responsibilities include managing events and webinars, coordinating logistics, organizing event communication, liaising with external suppliers, and collaborating with internal teams and clients. The role also involves supporting local digital and ABM campaigns to acquire new customers and accelerate opportunities in the region.
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