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Specialist in Mondelēz International Digital Services responsible for ensuring service level agreements are met, developing standard operating procedures, analyzing exceptions, and leading process improvements.

Responsible for ensuring successful delivery of projects on time, within scope, and to quality standards by managing key stakeholders and cross-functional teams. Facilitates project scope definition, risk assessment, and contingency planning. Drives consistency and quality in project execution using appropriate methodology and tools. Provides project reporting and status updates through team meetings and gating forums.

Support system activities in a specific process area, including analysis, design, and overseeing system changes to increase effectiveness aligned with corporate strategies. Collaborate with global and regional teams to optimize SAP and integrated non-SAP systems and processes. Translate business needs into functional requirements and ensure solutions are robust and efficient.