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The Senior Associate, Product Management will lead the reimagining of account servicing for small business customers, focusing on human-centered design, data-driven decision-making, and technology integration to enhance user experiences and drive value creation.
The Product Manager will enhance account servicing for small business customers by defining problem statements, leveraging customer insights, and creating agile processes. Responsibilities include prioritizing product roadmaps, utilizing data for metrics, and collaborating with tech teams to drive design decisions.
This role involves leading the onboarding team for Capital One's Card Enterprise Platform, focusing on customer needs and tech stack integration. It requires collaboration with tech and business leaders to facilitate customer transitions and enhance experiences through effective product management practices.
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The Manager of Treasury Management Onboarding will lead a team of associates, provide sales support, engage in client management during onboarding, and drive process improvements in Treasury Management. Responsibilities include coaching team members, managing client escalations, leveraging data for decision-making, and cultivating relationships with business partners.
As an Assistant General Counsel at Capital One, you will provide strategic legal guidance on innovative payment solutions, ensuring compliance with complex financial regulations. You'll support the company's digital initiatives, work with fintech partners, and manage legal risks associated with various products. Strong communication, critical thinking, and the ability to translate law for business objectives are essential for success in this role.
The role involves leading a team of project managers in Talent Acquisition projects, ensuring successful delivery while enhancing team skills and capabilities. Responsibilities include managing project execution, establishing communication among stakeholders, resolving business problems, and continuous process improvement.
The Senior Manager for Problems in Capital One's Enterprise Services Risk Office will oversee the management of all Issues and Events, drive process improvement, conduct risk analysis and trend reporting, facilitate training for stakeholders, and foster collaboration with risk management teams.
The Content Design Lead is responsible for collaborating with technology and business teams to enhance customer experiences through user-centered design. This role involves conducting research, creating and synthesizing content for diverse digital channels, and ensuring that user experiences are intuitive and aligned with content strategy. The position also requires engaging with various stakeholders to achieve business goals.
The Manager of Corporate Communications will lead multimedia storytelling efforts, manage a team, and ensure high-quality production of video and audio content. Responsibilities include developing projects from conception to execution, optimizing storytelling strategies based on analytics, and adhering to brand guidelines while collaborating with various teams.
As a Sr. Associate in Process Management, you will support the Customer Identity Management Team by enhancing operational processes, managing controls, analyzing data, and driving risk management activities. Collaborating with various stakeholders, you will oversee process improvements and ensure quality results through meticulous process documentation and monitoring.
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