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The Senior Manager will lead operational efficiency for sales and customer retention teams by optimizing processes and implementing new tools. This role focuses on continuous improvement in Marketplace performance and customer satisfaction, ensuring operational excellence while driving team productivity in a dynamic environment.

The Senior Manager of Consumer Business Operations at Nerdy will lead the optimization of operational processes for sales and customer retention teams, ensuring operational excellence and quality control while implementing new tools for scalability. The role requires strong leadership and analytical skills to drive productivity and improve customer satisfaction in a dynamic environment.

The Senior Manager, Consumer Business Operations at Nerdy will lead efforts to enhance the efficiency of consumer business operations, focusing on sales, Marketplace, and customer retention. Responsibilities include optimizing processes, implementing new technologies, ensuring operational excellence, and driving continuous improvement to maximize productivity and customer satisfaction.