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The Team Lead in Player Support will manage the performance of their agents, ensure SLAs are met, deliver coaching and feedback, and collaborate with stakeholders to maintain compliance and develop the team. The role requires effective communication and the ability to analyze campaigns for improvement.

The Senior Accountant/Finance Lead will handle end-to-end accounting activities, ensure compliance with financial regulations, prepare financial reports, assist in audits, manage the studio's P&L, and improve financial processes in collaboration with the Finance Manager.

The Sr. IT Administrator will manage and maintain corporate servers, network infrastructure, and desktop systems. Responsibilities include administering Active Directory and Office 365, supporting various operating systems, ensuring data integrity and security compliance, and providing 24/7 technical support. The role requires strong experience in network management and security practices.

The Account Manager will oversee a remote team to enhance client satisfaction and operational efficiency within the Player Support department. Responsibilities include managing team leads, addressing client issues, setting KPIs, ensuring compliance, and optimizing service delivery processes.

The role involves working as a Game Tester, conducting manual testing for PC, console, and mobile games, reporting defects, and providing feedback to enhance user experiences. Candidates will work in teams, meet project deadlines, and strive for improvement based on performance.

The Account Manager will lead and manage a team of Technical Support Representatives, ensuring adherence to company principles, meeting SLAs, and delivering excellent customer service. Responsibilities include team performance evaluation, coaching, handling escalated issues, and liaising with clients.

The Team Leader for Player Support will oversee operational aspects, manage team performance, ensure compliance with SLAs, and provide coaching and development for agents while fostering positive relationships with stakeholders and enhancing campaign effectiveness.