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The Operations Training Coordinator contributes to curriculum development and training facilitation for ISO Operations personnel. Responsibilities include planning and coordinating training events, maintaining training databases, preparing reports for regulatory compliance, and supporting training activities. The role demands collaboration with internal and external trainers and requires keeping abreast of industry standards in e-learning and training technologies.

The Customer Readiness Trainer will research, design, develop, conduct, and evaluate training for market participants and ISO departments. The role requires collaboration with ISO teams, facilitating customer readiness activities, and serving as a point of contact for training and readiness issues. The position involves communicating changes to customers and managing readiness activities.