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In this role, you will act as the primary contact for clients, ensuring they understand their needs and successfully leverage Insider's technology to meet their goals. Your responsibilities will involve bridging the gap between client requirements and product features, ensuring optimal utilization of the platform to maximize value for clients.

As an Account Manager, you will oversee renewals and stakeholder management. You will collaborate with Customer Success Managers, manage high-level stakeholders, drive renewal, create expansion opportunities, and negotiate contract terms.

The Solution Architect will engage with technical decision-makers, conduct data workshops, drive proof of concept initiatives, troubleshoot technical issues, and ensure that solutions align with customer goals. The role focuses on facilitating digital transformation for clients by optimizing solutions and delivering business impact during pilots and deployments.

The Technical Support Engineer will provide assistance and troubleshooting for the SaaS platform, resolve customer issues, and create technical documentation to enhance user experience. They will work closely with the customer support team to ensure efficient solutions and user satisfaction.

As a Technical Support Specialist at Insider, you will support partners with technical issues and contribute to product improvement by providing feedback. You will play a crucial role in ensuring seamless experiences for partners and meeting SLAs for issue resolutions.

As a Technical Support Specialist at Insider, you will be responsible for providing support to partners using the company's products and services. This role involves troubleshooting technical issues, finding solutions for partner requests, and contributing to product development.

As a Technical Support Engineer at Insider, you will be responsible for providing support to partners using the company's products and services. Your main tasks include troubleshooting technical issues, finding solutions for partner requests, reviewing partner queries, and contributing to product improvement by sharing partner feedback with the Product team.