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Proactively drives adoption and retention, builds relationships with customers, coordinates with other Customer Success Managers and Account Managers, orchestrates efforts to maintain high adoption and usage levels.

As a Customer Success Manager at Insider, you will be responsible for managing a portfolio of partners, driving adoption and retention, and ensuring maximum impact of services. You will work collaboratively with cross-functional teams and be the primary contact for partners. Your responsibilities include providing use cases, training partners, and optimizing product usage for partners' needs. While not a team management role, you will have opportunities to lead internal projects and share expertise with the team.

As a Customer Success Manager at Insider, you will be the primary contact for partners, driving adoption and retention. Your responsibilities include building relationships, providing use cases, training partners, and ensuring value recognition. Proactively improve metrics like retention, CSAT, health score, and lock-in score.

The Customer Onboarding Manager is responsible for transitioning clients through onboarding and implementation of a new platform, reinforcing personalized experiences driven by client data, and ensuring accelerated time-to-value realization from their investment in Insider.

The Customer Onboarding Manager transitions clients from the sales process through onboarding and implementation of their new platform, ensuring accelerated time-to-value realization. They provide technical guidance to clients and support setting up the Insider platform.

The Customer Onboarding Manager is responsible for transitioning clients through onboarding and implementation of a new platform, ensuring client satisfaction and accelerated time-to-value realization. They collaborate with internal resources, drive early adoption, and establish client trust in the platform. The role involves project management, technical guidance, and fostering customer relationships to ensure successful transitions to the Customer Success Manager team.

The Customer Onboarding Manager is responsible for transitioning clients through onboarding and implementation of the platform, ensuring client's 1-to-1 personalization driven by data. They manage project delivery, provide technical guidance, and support clients through setup for optimal solutions.