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The HRSM Help Desk Manager will oversee the help desk staff, providing technical support and troubleshooting for users regarding email, operating systems, and desktop applications. They will support project teams, manage departmental processes, and maintain clear communication of issues and findings. Candidates should have strong knowledge of federal business operations and relevant experience in technical and managerial support.

The HRSM Human Resources Staffing Assistant role involves supporting HR actions including payroll, benefits, and personnel actions, along with talent acquisition and onboarding processes. The assistant will provide management support, conduct financial data evaluations, and perform periodic reconciliation reviews. Candidates should have experience in a customer service environment and knowledge of federal business operations.

The ITSM IT Analyst II analyzes and recommends security measures for information systems, supports program management, and evaluates financial data as part of multi-functional team efforts. The role requires collaboration with project teams and program managers, focusing on the federal government operations and administrative support.