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Develop and maintain software applications supporting consumer finance operations. Responsibilities include analyzing requirements, designing and installing solutions, writing clean and documented code, improving systems, troubleshooting service issues, and following full software development lifecycle practices. The role also mentors junior and mid-level engineers, supports hiring, collaborates on new products, and owns scalable services. Candidates need strong software engineering, database, agile, analytical, and problem-solving skills.

Sell and support personal loan products remotely through phone and electronic interactions. Responsibilities include presenting loan solutions, processing and underwriting applications within authority limits, building customer relationships, assisting delinquent borrowers, posting payments and fees, closing loans, and tracking performance goals. The role requires strong communication, customer service, data entry, Microsoft Office skills, and flexibility for staggered Monday-Saturday schedules.

Leads multiple software engineering teams developing customer-facing applications, digital lending platforms, APIs, integrations, and cloud services. Owns engineering strategy, technology roadmaps, architecture, security, quality, performance, Agile and DevOps practices. Partners with Product, Data, Risk, Operations, and Compliance teams, manages vendors and budgets, and ensures regulatory and data privacy compliance while driving innovation through AI and automation.

Leads architecture and hands-on development for secure, scalable cloud-native lending platforms. Designs microservices, APIs, event-driven systems, and high-volume transaction services; integrates LLMs, retrieval pipelines, and ML inference while meeting privacy, security, compliance, and fair-lending requirements. Drives DevOps, observability, reliability, modernization, and incident resolution. Partners cross-functionally with Product, Data, Risk, Compliance, and Security teams while mentoring engineers and influencing technical standards.

Lead architecture, modernization, and development of mission-critical FinTech platforms supporting lending, payments, servicing, and financial operations. Define enterprise technology strategy, guide distributed systems and cloud architectures, and ensure scalability, security, resiliency, and regulatory compliance. Drive microservices, APIs, event processing, CI/CD, DevSecOps, AI-enabled engineering, and cloud transformation. Partner across product, risk, compliance, data, and operations while mentoring technical leaders and establishing engineering best practices.

Provides senior Level 2 and Level 3 support for critical enterprise applications. Leads incident response, root-cause analysis, problem management, releases, monitoring, and service improvements. Collaborates with development, infrastructure, security, database, business, and vendor teams to maintain application reliability and service levels. Develops scripts and queries, documents operational procedures, supports testing and deployments, participates in on-call response, and mentors other support engineers.

Provides senior Level 2 and Level 3 support for critical business applications. Leads incident response, root-cause analysis, problem management, application monitoring, release support, production readiness, and continuous service improvement. Collaborates with development, infrastructure, security, database, business, and vendor teams; develops automation and documentation; mentors support engineers; and participates in on-call support for business-critical incidents.

Leads risk-based corporate audits covering operational, compliance, financial, strategic, and technology risks. Evaluates internal controls, governance, regulatory compliance, and SOX activities; develops audit reports and remediation recommendations; advises management; and mentors auditors. Also drives audit innovation through data analytics, automation, AI-enabled tools, continuous monitoring, and GRC platform administration.

Manage customer service mailings, direct mail campaigns, print inventory, vendor relationships, marketing communications, and 800-number operations. Responsibilities include preparing vendor instructions, reviewing proofs and audit files, uploading files through SFTP, tracking campaigns, coordinating convenience check processing, handling do-not-solicit requests, and supporting branch teams and marketing managers. The role requires strong organization, communication, project management, and attention to detail.

Leads enterprise data and analytics transformation, including Snowflake platform strategy, reporting modernization, AI-enabled automation, data governance, predictive analytics, and executive insights. Builds and manages analytics teams, oversees enterprise data warehouse development, establishes responsible AI controls, manages budgets and vendors, and partners with senior leadership to improve business performance, credit outcomes, and customer results.