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Maintain and evolve a research-focused, high-performance IT lab and cloud environments; support researchers by administering Linux systems, networking, virtualization, containers, and distributed/HPC frameworks; automate and document systems; triage operational issues; collaborate on security audits and best practices; serve as liaison to corporate IT.

The Front Desk Coordinator manages office operations, greets visitors, supports training activities, and collaborates with staff to enhance office efficiency and customer service.

The Data Scientist will apply advanced statistics and machine learning to solve cybersecurity challenges, develop prototypes, and present findings. Collaboration with government and academia is key.

Lead strategy, operations, and growth for Heinz College online and hybrid programs. Oversee program transitions to in-house delivery, quality assurance, instructional design standards, faculty support, student experience and retention, cross-functional project management, technology integration, compliance reporting, and external partnerships to scale high-quality online education.

Conduct machine learning research experiments within defined methodologies, collect and analyze data, assist with manuscript and grant writing, perform lab and equipment maintenance, and support other assigned research tasks.

Support research projects by analyzing data, preparing reports and outreach materials, attending meetings and seminars, and performing other research-related duties as assigned.

Design, build, test, and maintain robust data pipelines and systems for the Machine Learning Department. Lead small projects, mentor junior staff, translate multidisciplinary research requirements into production-ready solutions, troubleshoot system performance and availability, document systems, and evaluate feasibility and specifications.

Deploy, configure, maintain, and monitor LAN and WAN networks; support routing, switching, DNS, DHCP, wireless, TCP/IP, SNMP, and VPN; monitor security and connectivity; gather performance data, troubleshoot tier‑3 network issues, and maintain documentation.

This role provides front line IT support for users, handling service requests and diagnosing hardware/software issues while collaborating with teams to improve operations.

Develop and maintain high-performance C-based tools (with Python and Bash) for collecting, processing, and analyzing large-scale network data. Participate in full software lifecycle, testing, documentation, deployment, and user support. Provide technical support, write documentation/publications, and develop unit/integration tests. Occasional travel and ability to obtain Department of War security clearance required.