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As a Senior Staff Product Designer at Gusto, you will lead the design strategy for compliance experiences, collaborating with cross-functional teams to enhance customer understanding and execution. Your role involves mentoring designers, advocating for design systems, and ensuring that customer needs are integrated into product decisions.
As a Senior Partner Marketing Manager, you'll lead the execution of partnership marketing strategies, focusing on planning, campaign execution, messaging, and content development. You will collaborate with various internal teams and partners to drive customer acquisition and deepen engagement while analyzing and optimizing campaign performance.
The Head of Program Management will lead the Program Management team, driving the transformation and customer experience initiatives. Responsibilities include overseeing strategy execution, planning, facilitating communications, risk mitigation, and coaching a team of program managers to deliver exceptional service to customers.
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The Quality Assurance Analyst will evaluate sales calls, optimize client experiences, resolve system issues, compile resources for product rollouts, collaborate with various teams, and create dashboards for executive reporting.
Lead Gusto's HR Product suite, overseeing end-to-end product development. Collaborate with multiple departments to enhance team management products that support small and medium-sized businesses. Focus on creating a competitive vision and addressing customer pain points through innovative product solutions.
The Staff Product Designer for the Tax Credits team will lead a small team of designers to create user-friendly experiences, collaborate with cross-functional partners, and develop frameworks aligning team efforts to simplify tax credit processes.
Develop and lead the vision and strategy for customer experience (CX) channels, focusing on enhancing service delivery through AI and ML tools, collaborating across teams to improve customer satisfaction and operational efficiency, and adopting a data-driven approach to decision-making.
The Corporate Counsel will advise on corporate governance, securities laws, and compliance, manage board matters, support strategic transactions like M&A, and develop scalable legal processes as Gusto prepares for growth.
The Staff Software Engineer will oversee the architecture, building, and testing of Gusto's product suite, mentor engineers, and collaborate with product and design teams to create customer-centric solutions. This role involves managing large-scale projects and improving product performance, aiming to enhance user experiences.
The Staff Software Engineer at Gusto will lead the development of a new software platform for employer-based financial services, mentor engineers, collaborate with cross-functional teams, and drive product initiatives from concept to launch.
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