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The Product Support Specialist will troubleshoot and resolve customer issues, collaborate with teams, manage escalations, and enhance product quality through data analysis and documentation.

Lead the development of Grata's Business Development product, focusing on customer needs, strategic roadmaps, and cross-functional collaboration to maximize impact and deliver customer value.

Manage a team of relationship managers to achieve high retention rates, coach team members, analyze data for client health, and ensure exceptional customer experiences.

The Relationship Management Director leads a team of managers, driving customer success and retention, coaching team members, and ensuring exceptional customer experiences through strategic planning and execution.

The Business Development Representative will run prospecting campaigns, qualify leads, and lead introductory calls with prospective customers.

Lead a cross-functional engineering team to develop customer-facing features, mentor engineers, and ensure technical execution of product initiatives using AI-driven technologies.