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Provide technical assistance and support for computer hardware, software, network, and applications. Coordinate with IT team to diagnose and implement solutions. Perform on-site and remote support for employees. Document services requests and resolutions. Identify incident trends and recommend solutions.

Lead the growth of higher education client marketing services at Encoura by renewing existing contracts, presenting and closing new leads, and managing marketing materials and pricing. Develop a deep understanding of products, sales processes, and client needs. Build and maintain relationships with key stakeholders to drive success and meet growth goals.

As a Media Manager with Encoura, you will oversee media plans for digital clients, work with sales teams, manage creative assets, collaborate with operations, ensure proper tracking, and provide client support. Day-to-day tasks include client meetings, campaign management, creative collaboration, and reporting. Role progression includes onboarding, leading meetings, contributing to team processes, and client advocacy. Ideal candidates have experience in mobile, social, and digital advertising, exceptional project management skills, ability to prioritize tasks, good communication skills, and strong attention to detail.