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Customer Success Manager at e-Builder responsible for maximizing client success, churn mitigation, renewals, and client advocacy. Build strong client relationships, create and manage success plans, analyze key metrics, and identify expansion opportunities. Serve as industry and product subject matter expert.

As a Strategic Account Manager, you will maintain and grow key client relationships, ensuring satisfaction and driving revenue through upselling and cross-selling. You will conduct business reviews, collaborate with internal teams, and stay updated on industry trends to align solutions with client objectives. Occasional travel may be required to meet client needs.

Implementation Consultant responsible for installing and configuring transportation management software solutions for clients, providing consultation and support, training staff, conducting testing and quality assurance, and managing projects. Bachelor's degree or equivalent experience in Computer Science, Information Technology, or Logistics required. Strong communication, project management, and problem-solving skills essential.