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The Ops Support Agent at FedEx Express is responsible for safely managing and moving consignments within the depot, sorting packages accurately, completing administrative tasks, and collaborating with team members for efficient operations. Additional duties may be assigned as needed.

The Customer Experience Representative at FedEx provides support and engages with customers to resolve inquiries, ensuring satisfaction with the company's services. This role includes utilizing communication skills and problem-solving abilities to enhance the customer experience and handle service-related issues effectively.

The Ops Team Leader at FedEx will oversee operations, ensuring efficiency and quality in service delivery. The role involves managing team performance, implementing processes for improvement, and supporting career development for team members. The position emphasizes diversity and employee support within the operational framework.