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The Customer Engagement Analyst will analyze data to identify trends, resolve performance issues, and enhance customer experience. Responsibilities include conducting audits, collaborating with various departments to standardize processes, and implementing improvements based on KPI monitoring.

The Customer Engagement Analyst will analyze and interpret data to identify trends and issues impacting customer experience during installations. They will collaborate with various departments to ensure process consistency and performance against KPIs, while also researching and resolving issues related to customer journeys and recommending improvements to workflows.

The Senior Director of Voice of Customer will lead the VoC program, focusing on customer feedback to drive improvements in customer experience. Responsibilities include designing surveys, analyzing data, creating actionable insights, and collaborating with departments to enhance customer satisfaction and loyalty.

The Manager Field Service oversees installation, maintenance, and repair of telecommunications equipment and services. Responsibilities include managing technician assignments, developing action plans, monitoring performance, ensuring adherence to safety policies, and interfacing with clients. The manager is also responsible for developing reports, maintaining equipment inventories, and managing a 24/7 on-call technician rotation.

The Sr. VDI Horizon Administrator manages the VMware Horizon VDI environment, ensuring stability and efficiency. Responsibilities include troubleshooting user issues, patching, maintenance, overseeing UAGs, Connection Servers, vCenters, and managing Active Directory. The role includes documentation and mentoring team members for growth.

As a Local Ad Sales Account Executive, you'll consult with local businesses to assess their needs and develop tailored advertising solutions. You will manage client accounts from proposal to campaign activation while leveraging your sales skills to build and maintain a strong sales pipeline. Success in this role is marked by exceeding sales goals and engaging with clients effectively.

Responsible for creating and implementing processes, systems, and tools to drive efficiency and revenue growth in sales operations. Collaborate with cross-functional teams, analyze sales data, and lead compensation planning. Align sales goals with corporate strategy and optimize revenue outcomes through data-driven decisions.