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The Customer Success Manager will empower organizations to achieve workplace equity goals through building strong client relationships, advising on strategy, ensuring compliance, and driving engagement with Syndio's workplace equity tools. This role involves collaboration with various internal teams and a focus on delivering value to key decision-makers.

As an Account Development Representative at Syndio, you will generate new business opportunities by identifying and nurturing potential customers, conducting outbound calls, and creating email campaigns. You'll collaborate with the sales team to maintain a pipeline and effectively communicate product value. Continuous skill development and overcoming objections will be essential.

The Senior Responsible AI Program Manager will oversee AI integrity, refining systems for accuracy while managing RFPs and legal contract reviews to drive revenue. Responsibilities include implementing communications about AI capabilities, overseeing proposals, and ensuring compliance with data regulations.

The Manager of Cloud and Site Reliability Engineering will oversee SRE, Platform Engineering, and Cloud Operations, focusing on developing and executing service level objectives, managing capacity and performance, and enhancing the internal development platform. The role emphasizes leadership in a cloud environment and collaboration with various teams to ensure system reliability and scalability.

The Manager, Cloud Reliability will lead Site Reliability Engineering, Platform Engineering, and Cloud Operations teams, driving the vision for overall system reliability, scalability, and performance. Responsibilities include developing Service Level Objectives, managing infrastructure capacity, leading an SRE team, fostering partnerships across functions, and ensuring system reliability and performance meet customer expectations.

Lead and manage Sales and Account Development Representatives to generate qualified opportunities for the sales team. Develop training, coaching, and onboarding processes while collaborating with marketing and sales operations to optimize performance and achieve team goals.

The Director of Software Development will oversee AI, ML, and data capabilities within Syndio's SaaS offerings, collaborating with engineering and product teams to ensure robust architecture and performance. Responsibilities include leading a team, developing foundational software infrastructure, and enhancing core services to support business growth and equity in the workplace.