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As a Senior Customer Success Manager at Syndio, you'll build relationships with key decision makers, guiding them on workplace equity strategies and ensuring compliance. You'll mentor clients, analyze their needs, collaborate with cross-functional teams, and shape customer service strategies while providing expert insights on workplace equity legislation.
The Head of Sales Development will lead a team of Sales and Account Development Reps (SDR & ADR) to generate qualified sales opportunities. Responsibilities include developing and coaching the team, implementing sales processes, optimizing performance, and collaborating with Sales and Marketing.
As a Customer Success Manager, you will own customer relationships, helping clients achieve their workplace equity goals. You'll engage with decision-makers, support compliance needs, and drive tool usage while collaborating with various teams. You'll also participate in training to enhance your knowledge of workplace equity.
The Director of Demand Generation will develop and execute strategies to drive pipeline growth and brand awareness, lead multi-channel marketing campaigns, and manage a team. Responsibilities include innovative marketing approaches, collaboration with sales, and data-driven optimization for maximum ROI.
The Head of Sales Development will lead a team of Sales and Account Development Reps to create qualified opportunities for the sales team. Responsibilities include developing, training, and hiring team members, coaching on sales methodologies, providing performance summaries to management, and collaborating with Sales and Marketing to optimize pipeline and onboard new SDRs/ADRs.
The Director of Software Development at Syndio will oversee AI and ML capabilities, develop software infrastructure strategies, and ensure the delivery of resilient and scalable services. The role entails collaborating with engineering, product, and data science teams, maintaining technical roadmaps, and fostering high-caliber engineering teams while ensuring reliable operations across systems.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, manage relationships with enterprise clients, and collaborate with various teams to meet customer needs. You will ensure ongoing compliance, drive usage of equity tools, and contribute to the customer service strategy as the company grows.
The Director of Demand Generation will develop and execute a demand generation strategy to drive pipeline growth and increase brand awareness. Responsibilities include overseeing multi-channel marketing campaigns, managing a team, utilizing analytics for optimization, and collaborating closely with sales to ensure effective lead generation.
As the Director of Software Development, you will lead the development of AI and ML capabilities within Syndio's SaaS offerings, aligning application architecture with business needs. Collaborate with engineering teams to ensure scalable and performant systems while developing foundational capabilities for permissions and internal services. Drive long-term vision and accountability across teams.
The Manager, Cloud Reliability will oversee the Site Reliability Engineering, Platform Engineering, and Cloud Operations functions, ensuring system reliability, scalability and security. Responsibilities include developing SLOs, managing infrastructure capacity, and guiding a team. The role emphasizes collaboration across teams to integrate reliability into the product lifecycle and identifying cost-saving measures in cloud infrastructure.
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