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As a Technical Lead at Cyara, you will coordinate engineering efforts and contribute to technical projects, leading a team of engineers while supporting their development through mentorship and code reviews. You will ensure that the product roadmap aligns with strategic goals and deliver high-quality solutions to customers.

The Senior Cloud Engineer will design, implement, and maintain scalable and secure cloud infrastructure, develop automation scripts for resource provisioning, and apply DevOps best practices to optimize CI/CD pipelines, while collaborating with developers to enhance service efficiency.

You will be responsible for integrating and customizing CCaaS softphone solutions, researching softphone CTI events, implementing analysis and troubleshooting for WebRTC connections, and enhancing browser extensions.

The Senior Software Engineer will design, implement, and optimize software solutions for Cyara's products, focusing on CCaaS integration and WebRTC diagnostics. Responsibilities include customizing softphone solutions, troubleshooting WebRTC connections, and ensuring performance criteria are met.

Provide professional and timely HR advice and support to managers and employees on a range of HR issues. Collaborate with the HR Director to develop and implement HR policies and programs. Manage employee relations, support performance reviews, and ensure compliance with regulations. Assist with HR operations and payroll administration for Australian employees. Stay informed about employment legislation and promote a positive organizational culture.

As a Senior IT Systems Engineer at Cyara, you will be responsible for deploying and managing business-critical applications, collaborating with teams to coordinate IT policies, developing and maintaining documentation, providing support services for technical issues, and assisting in system automation and integrations.

The Solutions Architect will collaborate with sales teams to understand customer requirements, develop custom demonstrations of Cyara's platform, and propose solutions that integrate Cyara's products with existing customer technology stacks. The role emphasizes building trust with customers and ensuring the delivery of tailored solutions for enhanced customer experience.