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The Digital Contact Solutions Senior Manager at PwC is responsible for leading the design and development of Contact Center and Conversational AI solutions, managing a team of AI consultants and data scientists, and ensuring alignment with client needs and company goals. The role requires strong skills in data analysis, coaching, communication, and strategic decision making.

The Digital Contact Solutions Senior Manager at PwC utilizes advanced analytics to drive decision-making and optimize operations for clients. Responsibilities include leading AI-driven projects in customer engagement, mentoring teams, managing the AI development lifecycle, and ensuring alignment with organizational goals and regulatory requirements.

The Digital Contact Solutions Senior Manager at PwC focuses on leveraging data and advanced analytics to optimize operations and drive business decisions. Responsibilities include leading AI solutions, managing teams of consultants and data scientists, fostering client relationships, and ensuring alignment with strategic goals. This role requires problem-solving skills, effective communication, and the ability to navigate complex situations.