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The Product Manager is responsible for implementing marketing and sales strategies for complex products, conducting market research, overseeing product development, setting prices, launching products, and monitoring sales performance. This role involves analyzing market trends, customer feedback for new product ideas, and liaising with different organizational departments to implement changes that meet customer needs.

The CRM Retention Manager will develop and implement retention strategies aligned with the overall CRM approach to enhance customer loyalty. Responsibilities include managing programs, analyzing KPIs, collaborating globally, and optimizing digital user journeys to reduce churn rates.

Contribute to financial and commercial success by developing internal financial reporting systems and providing clear financial business data to support decision-making. Responsible for financial planning and analysis, business support, and ensuring compliance with financial guidelines and regulations.