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The Performance Optimization Manager will work closely with implementation teams to enhance performance through strategic enablement programs. The role involves designing training schedules, monitoring KPIs, auditing workflows, and facilitating workshops while advocating for continuous improvement and best practices in customer service.

The Strategic Account Manager at Lightspeed will manage high-value customers, focusing on retention and growth. Responsibilities include developing customer strategies, conducting business reviews, and advocating for client needs within the organization to enhance customer satisfaction and product offerings.

The Strategic Project Coordinator will manage implementations for strategic accounts, ensuring collaboration among sales, customers, and operations. Responsibilities include overseeing project management processes, facilitating sales support, maintaining documentation compliance, tracking implementations, advocating for customer journeys, and driving innovation within internal processes.

As a Senior Software Developer, you will lead the development of backend solutions for the Ecwid team, ensuring software engineering best practices, collaborating with product managers and developers, and providing mentorship to team members while enabling merchants to grow their businesses.

Seeking a Senior Product Manager to lead the design and launch of tools connecting developers to products in an Ecommerce setting. Responsibilities include crafting feature definitions, prioritizing work, driving execution of the roadmap, and collaborating with internal and external stakeholders. Must have proven track record in SaaS product management and a passion for improving developer experiences.

As a Senior iOS Developer, you will enhance and support Lightspeed’s Hospitality product by developing innovative features for the iOS app, collaborating with teams, maintaining code quality, and participating in Agile processes, while focusing on user engagement and integration with partners.

The Implementation Consultant will oversee the deployment of Lightspeed Restaurant POS systems for clients, focusing on automation, configuration, and client relationship management. Responsibilities include developing implementation plans, troubleshooting technical issues, conducting training sessions, and ensuring quality assurance for the POS systems.