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The Customer Support Team Lead is responsible for overseeing daily customer support operations, coaching team members, managing Salesforce cases and data, and ensuring effective communication across departments. Key tasks include monitoring performance metrics, organizing meetings, conducting data audits, and building process guides to enhance efficiency and accountability within the customer support team.
The QA Automation Analyst develops and executes automated tests, contributes to software test plans, collaborates with stakeholders, and assists with defect investigation and triaging throughout the Software Testing Lifecycle.
The Digital Media Planner will develop and execute online advertising and social media campaigns, focusing on planning, buying, trafficking, and optimizing their performance across multiple platforms. Responsibilities include monitoring campaign performance, providing insights, and utilizing internal tools for project tracking.
As a Digital Media Planner, you'll manage and optimize online advertising and social media campaigns, collaborating with internal teams and partners. Your role involves developing campaign strategies, monitoring performance, and providing insights for improvement. You will lead in your domain, innovating processes for successful execution.
The Senior Analyst will support data analytics advisory engagements for automotive clients, focusing on optimizing budgets in pricing, residual values, and profitability. The role requires comprehensive data analysis and visualization to enhance client strategies and support decision-making in the automotive marketplace.
The role involves designing and developing ASP.Net MVC and ASP.Net Core web applications for the automotive sector, including migrating existing applications. Responsibilities include gathering requirements, designing software, and collaborating with product management and QA. Candidates must have strong technical skills and experience in a high-volume web application environment.
The Product Manager will manage the development of electric vehicle data products, defining product opportunities, requirements, and success metrics while collaborating with clients and the development team to ensure timely and on-budget delivery.
As a Senior Analyst in Customer Success, you will support data analytics advisory engagements for automotive clients, assisting in optimizing budgets and strategies for pricing, residual values, and sales. You'll analyze market dynamics, provide insights, and develop analytical solutions to support client decision-making.
As an Account Manager, you will manage daily interactions and program delivery for assigned accounts, ensuring that dealer communications, campaign metrics, and content accuracy are maintained. The role involves collaborating with internal teams and dealers to enhance relationships and support the sales team.
As a Senior Analyst in Customer Success, you will support data analytics advisory engagements, assisting automotive clients in optimizing budgets and strategies. Responsibilities include data analysis, visualization, and advising clients on sales and pricing mechanisms while maintaining strong client relationships.
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