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Provide full support to customers regarding inquiries, billing disputes, and maintenance notifications. Handle high volume inbound calls, prioritize outbound calls, and resolve customer issues with professionalism and patience.

The Account Manager will work with MVNO clients post-sales, focusing on building relationships, driving growth, and maintaining strong relations with customers. Responsibilities include setting performance goals, identifying growth opportunities, managing SIM inventory, conducting monthly account reviews, and collaborating across departments. Experience in Mobile Wireless, SaaS, or Telecommunications is a plus, but training can be provided.

The Manager of Dedicated Project Management will lead the Dedicated team at AireSpring, ensuring successful project delivery for dedicated customers. This involves managing and supporting project managers, maintaining customer relations, resolving operational gaps, and providing impactful reports to upper management.

The Tollfree/POTs/Wireless Provisioner manages the order process for telecom services, including order validation, processing, and tracking. Responsibilities include coordinating with carriers, updating project coordinators, and resolving order issues to ensure timely service delivery.

The Senior NOC Engineer is responsible for managing and maintaining monitoring systems, handling fault escalation, provisioning network services, server builds and installs, maintenance of technical documentation, and providing Tier 3 support for various services. Qualifications include 12-18 months of experience in a technical support role, good communication skills, network diagnostic skills, basic Linux CLI skills, and the ability to prioritize and respond to faults.

Sales Support Specialist providing dedicated sales support to Sales Managers by collaborating with telecom carriers, sales agents, and internal teams. Requires critical thinking, effective communication, organizational skills, and proficiency in computer operations.

The LNP (Local Number Portability) Specialist is responsible for voice order processing, provisioning, and technical support. Duties include clarifying voice services, processing Customer Service Requests, managing telephone numbers, updating customer orders, and more. The role requires a working understanding of LNP processes, telecommunications services, and business applications software.