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Seeking experienced Network Engineers to plan and support network infrastructure and enterprise solutions. Responsibilities include network troubleshooting, system configuration, security enforcement, and performance optimization.

Provide full support to customers regarding inquiries, billing disputes, and maintenance notifications. Handle high volume inbound calls, prioritize outbound calls, and resolve customer issues with professionalism and patience.

The Account Manager will work with MVNO clients post-sales, focusing on building relationships, driving growth, and maintaining strong relations with customers. Responsibilities include setting performance goals, identifying growth opportunities, managing SIM inventory, conducting monthly account reviews, and collaborating across departments. Experience in Mobile Wireless, SaaS, or Telecommunications is a plus, but training can be provided.