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As a Senior Product Manager on the Associate Experience team, you will connect customers with digitally enriched experiences to enhance associate experiences. You will define the platform roadmap, advocate for associates, lead technical integration strategies, collaborate cross-functionally, drive innovation, and communicate effectively with stakeholders.

The Director, Chief of Staff will support senior leadership by developing and sustaining strategies in key areas such as operational excellence, organizational culture, and communications. They will prioritize leadership focus areas, manage effective processes, and align operations with overall strategy while enhancing organizational engagement.

The Process Excellence Senior Manager will lead transformation initiatives within the Capital One Retail Bank Customer Protection Organization, focusing on enhancing customer and agent experiences. The role involves strategic direction, influencing product roadmaps, managing cross-functional communications, conducting research to solve complex problems, and ensuring operational excellence through effective process management.