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The Sr. Associate, Risk Management - Card ACT Team at Capital One is responsible for providing process controls, identifying trends, managing a team of associates, serving as a subject matter expert on projects, leading practices and policies, managing day-to-day processes, implementing process improvements, and reporting on mismatches within operations. The role requires at least 3 years of Project Management or Process Management experience, 2 years of Operations, Financial Services Compliance or Risk Management experience, and proficiency in Excel, Google Sheets, PowerPoint, and Google Slides.

Sr. Associate in Risk Management for the Card ACT Team at Capital One. Responsible for executing controls, identifying trends, managing a team, and serving as a subject matter expert on projects. Requires 3 years of Project Management or Process Management experience and 2 years of Operations, Financial Services Compliance, or Risk Management experience.

Provide onsite customer support for a geographically dispersed enterprise workforce, focusing on laptop support with Windows PC's, Macs, and Mobile Devices. Responsible for IT incident management, change management, problem management, knowledge management, endpoint management, and business controls.