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As a Senior Advisory Solution Consultant, you will support sales efforts by providing technical expertise and solution delivery for ServiceNow products. Key responsibilities include leading customer discovery workshops, developing client relationships, and collaborating with sales and product management to address customer needs while securing sales goals for assigned territories.

The Director of Customer Engagement Strategy and Operations at ServiceNow will develop and execute a comprehensive customer engagement strategy. Responsibilities include optimizing processes for executive meetings, deepening strategic relationships with key customers and partners, and collaborating with various teams to enhance customer narratives. This role involves attending customer meetings, capturing insights, and tracking action items.

In this role, you will maintain automation test frameworks, collect quality metrics, work with developers on testing strategies, create and automate test plans, and support troubleshooting of applications and environments.