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As a Database Engineer on the Database SWAT team, you will ensure production stability of applications and infrastructure services, develop automation tools, act as an SME in production triage, and troubleshoot complex performance issues. You'll collaborate across engineering and operations to support a dynamic environment.

The ITSM Business Development Manager will develop growth strategies, collaborate with regional leadership to align business objectives, and drive cross-functional initiatives to enhance sales and customer success of ServiceNow's products. This role demands strong proficiency in ServiceNow, technical selling experience, and the ability to influence and execute strategic initiatives.

You will generate new business sales revenue through account and territory planning, developing relationships with C-suite executives, and executing field-based sales activities. You will act as a trusted advisor and develop strategies to meet client needs while coordinating efforts with a virtual team.