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As a Senior Staff Technical Product Manager at ServiceNow, you will own and manage features for digital learning experiences, collaborate with cross-functional teams, and ensure timely product delivery. Your role involves defining product metrics, developing user-centric solutions, and addressing technical challenges to enhance the learning management system.

Lead a team of full-stack software engineers to develop and support the core UX Framework, manage product development activities, and collaborate with various teams to create high-quality solutions while mentoring and guiding engineers.

As a Principal Technology Consultant, you will act as the technical expert for customer engagements, helping them configure ServiceNow Strategic Portfolio Management based on best practices, leading design workshops, managing projects, delivering solutions, and training system administrators. Your goal is to drive customer satisfaction and improve IT processes through effective configurations and integrations.