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The Web Design Project Lead supervises team operations, distributes work, trains new team members, tracks departmental stats, and acts as the main point of contact for client and technical support. The role requires a Bachelor's degree in Digital Media or Graphic Design, expertise in web design and responsive design, proficiency in Adobe tools, and strong HTML/CSS/JS skills. Preferred qualifications include 8 years of experience, supervisory experience, knowledge of Workflow Management Systems and Content Management Systems, and understanding of design principles.

The Manager of Customer Support is responsible for managing a team that delivers world-class technical support, improving key performance metrics, and driving operational efficiencies. They play a critical role in ensuring customer satisfaction and business success through mentorship, operational leadership, and data-driven decision-making. This is a fully remote management position.

Customer Success Manager II responsible for managing customer accounts, analyzing digital performance, resolving issues, and driving customer retention. Remote position requiring 2+ years of customer support experience and knowledge of Google Analytics and Salesforce Service Cloud.