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The Senior Director, Consumer Retention will lead the retention division, managing a global team of specialists and driving the execution of retention strategies that enhance customer loyalty and reduce churn. The role focuses on improving customer engagement and satisfaction while fostering team performance in a fast-paced environment.

The Senior Director, Consumer Retention will lead Nerdy's retention division, developing strategies to enhance customer retention, reduce churn, and increase lifetime value. The role requires driving performance in a fast-paced environment, overseeing a global team, and ensuring quality learning experiences for students through effective leadership and customer engagement strategies.

The Senior Director of Consumer Retention will lead the retention division, focusing on strategies to enhance customer loyalty and satisfaction. Responsibilities include guiding a global team, driving retention strategies, and ensuring high-quality experiences for students while managing multiple projects in a fast-paced environment.

The Senior Director, Consumer Retention at Nerdy will lead the retention division, focusing on strategies to enhance customer loyalty and reduce churn. This role involves managing a global team to execute retention strategies and ensure high-quality learning experiences. The successful candidate will drive team performance and contribute to the growth of Nerdy’s consumer business through effective operational management.

The Senior Director of Consumer Retention will oversee a global team focused on enhancing customer retention, reducing churn, and maximizing lifetime customer value. This role involves developing strategies for improving customer loyalty and satisfaction and requires strong leadership experience in high-volume contact center operations and customer success.

The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on optimizing customer loyalty and satisfaction. This role involves developing strategies to enhance retention and reduce churn while leading a global team. The candidate should have a strong background in customer service operations and a passion for leveraging technology to improve customer engagement.

The Senior Director of Consumer Retention at Nerdy will lead the retention division, focusing on enhancing customer retention, reducing churn, and maximizing customer lifetime value through effective strategies and team leadership.