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As a Senior Software Engineer at Guideline, you will bring modern software solutions to the financial industry, build full stack software solutions, automate tasks, and lay the groundwork for expansion. You will work with a distributed team to enhance retirement savings options for more people.
Guideline is looking for a Staff Full Stack Engineer to join their engineering team. The engineer will work on scoping projects, designing systems architecture, building software solutions, and automating tasks. They are seeking someone with 6+ years of experience in building consumer-facing software products, expertise in backend languages like Ruby or Python, proficiency in React, and experience with modern databases, APIs, and distributed systems.
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
Guideline is seeking a Senior Product Manager to launch a new product alongside the core 401(k) offering. Responsibilities include defining product strategy, leading cross-functional teams, testing product concepts, collaborating with marketing, and monitoring product KPIs. Requires 6+ years of Product Management experience, preferably in B2B fintech, and a Bachelor's degree in computer science or related field. Strong analytical skills and strategic platform thinking are essential. Compensation ranges from $155,500 to $197,000 annually with additional benefits and equity options at Guideline.
The Revenue Operations Manager at Guideline will drive operational excellence, enhance business systems, and deliver insights to propel growth in the strategic partnerships ecosystem. Responsibilities include owning the partnerships portfolio, refining processes, tracking KPIs, providing data-driven insights, and staying updated on industry trends.
The Head of Sales will lead and develop a team of Sales Managers and Account Executives, implement Go-To-Market strategies, and enhance sales channels. They will manage daily sales operations, define and improve team goals, and collaborate with cross-functional teams to drive business success and market analysis.
The Account Coordinator role focuses on providing frontline support for SMB customers regarding their 401(k) plans via phone and email. Responsibilities include managing inquiries, resolving technical issues, collaborating with internal teams, meeting performance benchmarks, and improving customer experience.
The Retirement Specialist at Guideline will consult, advise on plan design, ensure compliance with ERISA rules, lead cross-functional projects, and provide training on retirement plans. The ideal candidate has extensive experience in 401(k) plans, retirement administration, and ERISA, along with strong client-facing skills and proficiency in data and analytics.
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