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As a Technical Product Success Manager at Viant, you will lead efforts to ensure the success of technical products, optimize support processes, collaborate with cross-functional teams, and drive customer satisfaction. You will gather and translate customer requirements to engineering teams, monitor KPIs, and provide input to product development. Ideal candidates have 3-6 years of customer or technical support experience, proficiency in SQL and Excel, and a proactive problem-solving approach. This is a hybrid remote position at Viant, offering competitive compensation and attractive benefits.
Manage and support clients' Data Platform and measurement needs. Leverage SQL via Google BigQuery for troubleshooting, data analysis, and workflow automation. Collaborate with clients and build relationships.
The Programmatic Account Strategist at Viant is responsible for driving adoption of the self-serve DSP platform, educating clients, supporting campaign performance, and building relationships with customers. They work closely with Sales, Operations, and Product Management to ensure client success and satisfaction.
As a Senior Product Analyst, you will play a pivotal role in enhancing software solutions, driving product development, and optimizing products for advertisers. Responsibilities include product research, optimization, and innovation, fostering data-driven decision-making and stakeholder engagement.
Seeking a talented Account Manager to own client-facing relationships, support pre-sales activities, manage ongoing client relationships, and drive revenue generation alongside a sales team. Responsibilities include RFI/RFP support, client onboarding, campaign management, and maximizing client satisfaction and retention. Must have 2-3 years of digital media/ad tech account management experience and strong understanding of digital media trends and technologies. Bachelor's degree required.
As a Technical Platform Operations Specialist at Viant, you will troubleshoot product and advertiser issues, facilitate special projects, oversee publisher integrations, provide QA support, and produce solutions for platform traders. You will work cross-functionally with internal teams and play a key role in enhancing Viant's trading platforms.
The Senior Manager, Compensation at Viant is responsible for maintaining companywide headcount reporting and analysis, leading incentive compensation plans, and collaborating with cross-functional teams to ensure accurate census reporting.
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