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As a Global Care Companion, you will provide exceptional customer service to assist individuals on their family-forming journeys. Using your bilingual skills in English and Arabic, you will address questions and concerns via phone, email, and video chat, ensuring that members receive the guidance they need throughout their experience.

The Senior Marketing Analyst will analyze complex member data across multiple sources to measure and improve member engagement campaigns. Responsibilities include data strategy, KPI definition, collaboration with BI and engineering, and mentoring team members, all aimed at driving revenue growth and member engagement.