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The Senior Technical Account Manager at Adobe is responsible for building and maintaining relationships with key customers, delivering technical services to support operational health, and addressing the customers' technical and business needs. The role involves strategic discussions with various stakeholders, driving product performance, managing escalations, and providing proactive updates and recommendations to ensure customer satisfaction and successful partnerships.

As a Customer Success Account Manager at Adobe, you will manage a dedicated group of SMB customers, focusing on upselling and cross-selling Adobe Cloud-based solutions. Your responsibilities include building relationships, driving revenue through value-led conversations, and optimizing customer experiences with Adobe's Digital Media products.

The Principal Customer Success Manager will lead customers through digital transformation, drive product adoption, and establish long-term partnerships with Adobe's strategic accounts in the Middle East. Responsibilities include building relationships with C-Level executives, developing post-sales strategies, and collaborating with various teams to ensure customer success and value realization.