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The Data Engineer will be responsible for expanding and optimizing data architecture, data pipeline, and data flow for cross-functional teams. They will drive data initiatives and ensure optimal data delivery architecture. This role involves data mapping, data modeling, and data consumption. The Data Engineer will work on complex data issues, support multiple teams, systems, and products, and optimize company's data architecture for future products and initiatives.

The ITOM Analyst IV is responsible for implementing and supporting the ServiceNow ITOM solution, specializing in event management, health log analytics, and AIOPs. This role involves developing integrations, configuring event and alert management rules, reducing incident volume, and supporting operations teams. The analyst will also configure and develop ServiceNow Health Log Analytics and predictive AIOPs to proactively alert operations of potential impacts.

The Senior Manager of Major Incident Management will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. Responsibilities include ensuring timely response to major incidents, facilitating crisis management events, driving resolution, and overseeing communication with stakeholders and executives.