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The Senior Manager of Major Incident Management will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. Responsibilities include overseeing the management of major incidents, ensuring timely response, facilitating communication, consultation with Executive Leadership, coordination with various IT teams, and maintaining ITIL standards.

The Supply Chain Solutions Architect is responsible for translating business requirements into solution architecture deliverables and collaborating closely with the Architecture Community and Product Owner. They play a strategic role in complex solution design across multiple projects, providing technical leadership and governance, and evaluating project outcomes for continuous improvement. The Solutions Architect also stays updated with industry trends and emerging technologies to drive innovation within the team.

The Manager of the Major Incident Management team will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. This leader is responsible for the assurance and execution of timely response of all major incidents, facilitates the team as the liaison for all Crisis Management events, ensures timely and focused assimilation of the necessary teams on a major incident event bridge and drives timely resolution across any teams necessary to provide rapid resolution of major incidents.

As a Software Engineering Manager at Ahold Delhaize USA, you will lead the development of highly efficient and performant web services and applications for eCommerce and order fulfillment. Responsibilities include project planning, team management, recommending technical direction, staying updated on software trends, and mentoring developers. Required qualifications include a Bachelor's degree in computer science, 7+ years of software engineering experience, and expertise in core technologies like Java, Spring, and Azure Cloud.

The ITOM Analyst III is responsible for implementing and supporting the ServiceNow ITOM solution, specializing in event management, health log analytics, and AIOPs. They will develop integrations, configure event management rules, remediation workflows, and reduce incident volume using AIOPs automation.

Infrastructure IT Professional role at Ahold Delhaize USA involving project planning, resource management, and integration of systems to support seamless deployment. Requires strong organizational skills, communication abilities, and familiarity with IT methodologies and tools.

The IT Command Center Analyst at Ahold Delhaize USA is responsible for implementing a consolidated command center strategy to provide an end-to-end view of critical services, drive stability and reliability, manage major incidents, and ensure supplier engagement for proactive response and service delivery. The role involves collaborating with the Observability team, driving rapid restoration of critical IT incidents, root cause analysis, defining key performance indicators, and governing IT operational practices.