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The Strategic Account Manager at Markforged is responsible for driving business growth by generating new revenue through building a sales pipeline, crafting strategic proposals, nurturing partnerships, and closing high-level deals with clients. The role requires proactive identification of business opportunities and expertise in engaging with C-level executives.

The Field Technical Support Engineer will provide exceptional technical support to resellers and customers, troubleshooting and resolving complex issues while collaborating with other teams. Responsibilities include training partner networks, improving technical documentation, and occasionally providing onsite support. The role emphasizes customer success and requires excellent communication and problem-solving skills.