Top Tech Jobs & Startup Jobs

The Director of Customer Success will manage a team of Customer Success Managers to enhance client relationships and ensure product adoption. Responsibilities include developing strategies for customer engagement, mentoring CSMs, driving client retention, and providing guidance for maximizing product value. This role is key for maintaining client loyalty and improving best practices within the organization.

The Director of Product Management will lead the product management team to develop and execute the product roadmap, manage the product development process, conduct market research, and ensure customer satisfaction by collaborating with various teams. This role requires deep healthcare industry knowledge and strong leadership skills.