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As a Customer Support Engineer, you will resolve technical issues for Fivetran customers, ensuring high satisfaction through troubleshooting support, collaboration with engineering, and documentation of solutions. Strong communication skills and a developer mindset are essential for success in this customer-centric role.

The Senior Software Development Engineer in Test will enhance and maintain Fivetran's test automation framework using technologies like Java, Docker, and Terraform. Responsibilities include creating automation frameworks, developing test strategies, and coaching quality engineers. The focus is on delivering high product quality through effective testing practices and collaboration with engineering teams.

Lead the technical architecture, design, and development of Fivetran's Data Lake product while ensuring scalability, reliability, and performance. Collaborate with product teams, design innovative capabilities, and contribute to open-source projects. Analyze and resolve technical issues and set directions for cross-functional teams.