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As a Junior Customer Support Engineer at Fivetran, you will be responsible for resolving customer incidents, troubleshooting issues, documenting solutions, and collaborating with engineering and product teams to enhance customer experience. The role involves direct interaction with customers, ensuring their success with Fivetran’s technology in a 24/7 environment.

Manage and administer compensation plans, ensuring alignment with business goals and maintaining accurate records. Guide design insights, own the Sales incentive program, monitor program effectiveness, and serve as the main contact for compensation inquiries. Collaborate on the monthly compensation close process and lead process improvement efforts.

As a Senior Customer Support Engineer at Fivetran, you will collaborate with customers to address technical challenges, assist in designing troubleshooting tools, and lead the onboarding process for new customers. You will also handle escalations and complex issues, ensuring high levels of customer satisfaction and contributing to a positive team culture.

The Principal Software Engineer will lead the technical architecture and development of Fivetran's Data Lake product, ensure high reliability and performance of data lake systems, and collaborate with product teams while mentoring the engineering team.

The Business Development Representative at Fivetran focuses on prospecting and generating meetings with decision makers in large enterprise companies, particularly those in the Fortune 100. This includes account mapping, understanding customer challenges, and collaborating with teams to drive pipeline generation and exceed revenue goals. The role is key in contributing to new business acquisition targets and involves using various sales technologies.

As a Lead Sales Engineer, you will collaborate with Enterprise customers to identify their needs and showcase how Fivetran’s data replication solutions can help achieve business outcomes. You will deliver technical presentations, facilitate proof-of-value processes, and build relationships with key clients while keeping abreast of technology trends.

The Director of Technical Product Management will lead the Technical Product Management team focusing on Systems Engineering at Fivetran. The role involves building relationships between technical teams and business stakeholders, driving product roadmaps, managing critical projects, and mentoring team members while ensuring alignment with the organization's vision and objectives.