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The Customer Support Engineer II at Fivetran will ensure timely resolution of customer incidents, perform troubleshooting, collaborate with internal teams for bug submissions and product feature requests, and document solutions in the knowledge base. They will work in a technical capacity with customers and support teams while adapting to fixed night shifts in a 24x7 work environment.
As a Lead Company Operations Manager at Fivetran, you will facilitate strategy development and execution, manage cross-functional projects, and drive operational excellence to help achieve company goals. Your role involves preparing board materials, leading quarterly business reviews, and utilizing data analytics to inform decision-making and improve performance.
As a Product Manager for the Enterprise Platform, you will lead initiatives to enhance data movement, security, and validation for enterprise customers, collaborating with engineering and UX teams to improve the platform's reliability and user experience.
The Senior Systems Engineer will enhance NetSuite systems performance while collaborating with business stakeholders to implement solutions aligned with financial processes. Responsibilities include customizing NetSuite modules, developing workflows, managing reports and dashboards, troubleshooting issues, and participating in system upgrades, ensuring optimal configurations and training for end users.
The Tax Manager at Fivetran will oversee tax compliance, federal and international tax filings, and tax planning. The role requires educating stakeholders on tax matters and optimizing the company's tax position, all while ensuring compliance with laws. The manager will work closely with the finance team and external partners, focusing on building scalable financial processes.
The Senior Revenue Enablement Manager will develop and implement partner enablement programs, deliver training content, maintain learning resources, conduct onboarding, and collaborate with various teams to enhance sales performance and partner relationships. The role requires tracking program effectiveness and staying updated on industry trends.
The Product Designer will enhance Fivetran's data pipeline platform, conducting user research to understand needs, create impactful designs, and actively collaborate with cross-functional teams to drive business value through improved user experience.
The Senior Manager in the Engineering PMO will oversee a team and coordinate the management of product portfolios, projects, and programs across cross-functional teams. Responsibilities include stakeholder communication, process improvement, documentation, quality assurance, timeline establishment, technical oversight, and managing program risks.
As a Senior Customer Support Engineer, you will act as a technical champion for customers, driving issue resolution while onboarding new customers and supporting existing ones. You will collaborate with engineering to design tools, improve processes, and lead technical projects, providing exceptional customer experiences around the clock.
As Director of Technical Product Management - Systems Engineering, you will lead the Technical Product Management team, ensuring technical solutions align with business needs. Responsibilities include mentoring team members, executing project roadmaps, managing critical projects, and collaborating with various departments to translate business requirements into technical solutions.
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