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The Critical Incident and Escalation Director is responsible for leading the organization's response to high-impact incidents and managing escalations to ensure swift resolution and minimal disruption to operations. Key responsibilities include incident management, escalation management, strategy and planning, stakeholder communication, program leadership, compliance, and reporting.

As a Graduate Delivery Consultant at Dynatrace, you will help customers overcome digital transformation challenges by ensuring successful adoption of Dynatrace technologies. Responsibilities include providing real-time analytics, proactively avoiding performance issues, and resolving problems.

The Sales Development Representative will work with Account Executives to create a sales pipeline strategy for the DACH region, engage with Enterprise clients, and drive adoption of Dynatrace's software products through strategic sales approaches and product demonstrations.

The Lead Deal Desk Analyst at Dynatrace is responsible for activities related to European deal booking, pricing, and assisting in winning high-profile opportunities. This role involves collaborating with sales teams, approving deals, and ensuring compliance with company policies. The ideal candidate has experience with multi-country sales contracts, Salesforce, and strong interpersonal skills.

As a Senior Technical Account Manager at Dynatrace, you will build and maintain post-sales relationships with large enterprise customers. You will serve as a strategic advisor, ensuring successful deployment and adoption of Dynatrace products while aligning with customers' desired outcomes and identifying expansion opportunities. Responsibilities include diagnosing complex issues, providing technical guidance, conducting training sessions, and collaborating with internal teams to support customers.

As a Technical Product Specialist II, accelerate product adoption, drive user satisfaction, and provide strategic consulting to customers primarily through chat support. Assist with deployment, configuration, problem triage, and troubleshooting of Dynatrace's software intelligence platform. Collaborate with various teams to ensure excellent customer experience and mentor other Product specialists.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace's Go To Market in the Fortune 100. Responsibilities include executing account plans, managing a portfolio of strategic clients, consulting with executives, generating velocity in new markets, and ensuring customer success.