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Assist clients with inquiries, coordinate internal teams, audit accounts, and improve claim resolution processes in RCM.

The RCM Client Success Representative will assist clients with inquiries regarding claims, conduct audits, and ensure efficient resolution of issues.

The RCM Client Success Representative assists clients with inquiries on claims, conducts audits, and collaborates to resolve issues. Success measures include case closure rates and client retention.

Design and develop scalable payment microservices in AWS, using .NET, ensuring PCI compliance and mentoring junior engineers.

The Associate Customer Operations Analyst will create and maintain reports and dashboards using Tableau and Excel, analyze data trends, and prepare data for warehouse inserts to improve customer success operations.

The Office Manager oversees daily office operations, supplier relationships, and administrative support to create an organized and welcoming work environment.

The Client and Product Success Specialist I is responsible for ensuring customer satisfaction with products and services, resolving issues, and providing product expertise.

The role involves responding to client inquiries, auditing accounts, ensuring quick claim resolutions, and improving claims processes.

The Retention Specialist will manage inbound cancellation requests, employing negotiation techniques to retain customers and collaborating with Customer Success Managers to identify churn drivers.