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The Team Lead provides leadership and support to Team Members during park shifts, ensuring smooth operations, customer service excellence, and compliance with safety policies. This role involves hands-on assistance across various departments and effective delegation of tasks to optimize workflow and enhance guest experience.

The Team Lead oversees daily park operations, mentors Team Members, provides customer service, and ensures safety and cleanliness. They assist with various departments and report updates to management, while also handling incident reports and sales opportunities. This entry-level leadership role is designed for reliability and initiative.

The Team Lead at Sky Zone is responsible for overseeing daily park operations. This entry-level leadership position involves supporting other team members, ensuring smooth shifts, assisting with customer service, enforcing park safety policies, and maintaining a clean environment. Team Leads also coordinate membership sales and report relevant issues to management.