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The Contracting Administrator manages contracting and licensing for producers/advisors across distribution channels, ensuring compliance with laws, and provides customer service support.

Lead pricing, product development support, and profitability management for annuity products. Set best-estimate assumptions, validate and govern pricing models, manage reinsurance relationships and RFPs, assess capital impacts under statutory and RBC frameworks, support ALM and hedging optimization, ensure actuarial compliance, present recommendations to leadership, and lead a team of pricing actuaries and analysts.

Manage multiple concurrent IT and business projects using project management methodologies. Plan, schedule, budget, assess risks, lead teams, manage stakeholders, oversee implementations, and ensure projects deliver on time, scope, and budget while handling change management and post-project reviews.

The role involves providing high-quality customer service by answering calls, collaborating with teams, and enhancing customer relationships, primarily in French and English.

Investigate and address commission inquiries from insurance advisers, ensuring timely payment and accurate processing of commission data while maintaining high service standards.

The Compensation Administrator manages compensation processes for producers, provides customer service support, resolves inquiries, and ensures accurate compensation adjustments and debt recovery in compliance with guidelines.

The Inside Sales Representative is responsible for training financial advisors, increasing sales, managing inquiries, and creating presentations, while collaborating with directors and handling new business cases.

The Manager, Digital Acquisition leads the digital marketing strategy to generate high-quality leads, improving sales conversions through data-driven optimizations across digital channels, while collaborating with various stakeholders and vendors.

Manage end-to-end processing of new business life insurance applications, supporting producers with application review, document follow-up, underwriting coordination, policy changes, escalations, and customer communication to ensure timely, accurate case resolution and process improvement.

Handle shipping/receiving and inbound/outbound mail, process and index scanned documents, reconcile applications and cheques, assemble and quality-check life insurance certificate packages, troubleshoot imaging issues, and distribute packages while ensuring compliance with regulations and SLAs.