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The Customer Advisor ensures efficient resolution of customer issues, achieves KPI targets through various communication channels, and delivers excellent service. More experienced Advisors may mentor others and handle escalated complaints in compliance with legal requirements.
As a Team Leader, you'll manage and guide customer associates to achieve operational goals, enhance performance through training and meetings, maintain project documentation, and ensure adherence to standards.
As an Interviewer/Assessor at Capita, you will conduct assessments for candidates wishing to join the British Army. You will create a supportive environment, grade candidates accurately, provide feedback, and participate in candidate career discussions, ensuring a fair evaluation process.
As a Support Engineer, you'll provide IT support to schools, including installing and maintaining ICT systems and network infrastructures, mentoring staff, and offering technical advice for educational software and hardware issues.
The .Net Software Developer will develop and support the Pensions Office solution, ensuring high coding standards and documentation, and perform system testing while collaborating with the Senior Systems Analyst for client solutions.
The Specialist Data Projects Lead will assess and enhance Capita's data infrastructure, managing projects related to data policies, quality, security, and compliance. The role requires coordinating multiple workstreams, engaging with stakeholders, and providing training and communication around data practices.
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